Monday, May 8, 2017

General Manager


Capay Valley Farm Shop (CVFS), a leading food hub in Northern California, offers a rare opportunity for regional businesses to buy 100% local, seasonal food directly from more than 50 small and mid-scale family farms. Located in Esparto, California, CVFS was established in 2007 with a commitment to deliver fresh, quality, safe & wholesome farm products grown or made in and around the Capay Valley to surrounding communities, partnering with values-aligned organizations.
We are a for-profit, community-based social enterprise that offers core services to our business and farm partners.
  • FarmOrders. Ingredients and products for foodservice, restaurant, and retail clients.
  • Grower’s Services. Collaborative marketing, crop planning, refrigerated delivery and product storage.
CVFS seeks an experienced manager to assume overall responsibility for the management of a 3,000 square foot aggregation and distribution facility for local farms and ranches. The General Manager (GM) will work closely with Founder and President, Thomas Nelson, and a dynamic team of employees to improve core services and drive the organization's next phase of growth.
Job Responsibilities:
  • Business Management and Administration: Shared responsibility for profit & loss performance with an emphasis on expense management.
  • Actively participate in oversight of financial and administrative activities, including budgeting, financial reporting, and human resources.
  • Participate in the oversight, systems and registration necessary to maintain regulatory compliance.
  • Engage in the review, renewal and administration of all business insurance policies, including general, product, facility, auto and workers compensation. * Leadership: Provide leadership to the Management Team and other employees on a regular basis.
  • Supervise Operations Assistant Manager and Operations Associates.
  • Foster teamwork with Purchasing, Sales, and Senior Accounting managers in addition to the Operations Team described below.
  • Actively communicate and coordinate with Sales Team to help reach sales growth goals.
  • Play active facilitation role with weekly Management Team meetings to coordinate manager implementation of weekly activities and strategic initiatives. * Operations: Serve as operations lead, overseeing all facility, product handling and distribution-related systems and logistics.
  • Hire and schedule operations staffing, actively participate in aggregation, delivery, and other operational activities.
  • Manage paperwork for aggregation and delivery of product, transferring information, invoices and records to appropriate team members.
  • Create and ensure adherence to policies and procedures to ensure smooth, efficient and safe operations.
  • Manage quality control to ensure product quality and customer satisfaction, providing timely feedback to relevant team members via phone, email and in-person.
  • Oversee the following:
  • Grower's services program, specifically scheduling and record keeping.
  • Physical inventory of products and warehouse supplies, coordinating with team members to maintain adequate to counts to optimize business performance.
  • Implementation of food safety plan, including scheduled cleaning, reporting and testing.
  • Scheduled pre-tripping, cleaning and maintenance of company vehicles and equipment, office and warehouse * Systems: The GM will need to quickly become proficient with the systems that run the hub's order fulfillment, inventory management, cleaning, equipment and vehicle maintenance. GM is responsible for maintaining and updating documentation of core systems to facilitate staff training and continual improvement.
General Qualifications:
  • Passionate and knowledgeable about local agriculture, food hubs, and fresh food distribution.
  • This is a Customer Service business. The position needs a people person to effectively manage staff, work with clients, and build connections to farmers and local food system partners.
  • General Manager needs to be entrepreneurial and solution oriented, anticipating challenges and opportunities.
  • The position requires someone who is detail-oriented, good with logistics and scheduling; and numbers-oriented, capable of managing based on values and financial performance.
  • While the General Manager is not responsible for direct sales, CVFS€™ success nonetheless requires the GM to be customer focused€”eager to articulate the value of the services offered and committed to exceeding client's expectations.
  • While the job entails many administrative functions, this is not a desk job: the General Manager needs to be hardworking, flexible and willing to pitch in where ever and whenever extra help is needed.
Relevant Experience: The successful candidate will be able to demonstrate experience of working with people in an entrepreneurial environment. Relevant experience in the fresh food industry is preferred. Timely delivery of quality product is our core competency; so safe and sound post-harvest food handling is essential to our success. The GM has ultimate responsibility for food safety, working with the operations team to implement and maintain good handling practices.
  • Three years of management experience (e.g. general manager, business owner, or operations manager) in the food and/or farm industry.
  • Experience managing warehouse operations.
  • Working familiarity with computers and software including Office applications and cloud-based computing.
  • Valid driver's license with clean driving record.
Physical Requirements:
  • Ability to lift 50 pounds and mobility to ascend and descend the rear-end of a box truck.
  • Ability to work at a computer for extended periods.
  • Ability to work outdoors in warm and cold weather.
Salary and Benefits:

The General Manager is a full-time salaried position based on qualifications. Potential exists for performance bonuses. Benefits are detailed in the company's personnel policies. Apply here.